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Training Programs > Continuity, Resiliance & Recovery > Crisis Management
Training Programs > Continuity, Resiliance & Recovery > Crisis Management
Crisis Management

Imagine your organization goes through an event that causes irreparable damage and you discover that the situation could have been avoided or addressed better. Many times, organizations may prevent a crisis by managing small situations and incidents in a timely manner. They can also mitigate the effects of a crisis, even if its occurrence could not be stopped. This can be done by implementing processes and procedures for preventing, preparing for, and responding to a crisis, which constitutes crisis management.

Crisis Management

Develop the competence to support an organization in planning, establishing, maintaining, reviewing, and continually improving its strategic crisis management capability based on the guidelines of ISO 22361 and other best practices.

Learning Formats

Why Should You Attend?

The PECB Lead Crisis Manager training course helps participants develop their competence to support an organization in planning, establishing, maintaining, reviewing, and continually improving its strategic crisis management capability based on the guidelines of ISO 22361 and other best practices. It also provides information regarding the fundamental concepts and principles of crisis management and the effective establishment and implementation of a crisis management framework.

In addition to the explanation of the theoretical concepts related to crisis management, the training course provides practical examples and scenario-based quizzes that will help you reinforce your knowledge and prepare you for real-life scenarios concerning crisis management.
Upon the completion of the training course, participants can sit for the exam and apply to obtain the “PECB Certified Lead Crisis Manager” credential once they pass the exam. The credential demonstrates that the participant possesses the theoretical and practical knowledge and skills to support and lead an organization in designing and developing its crisis management capability based on ISO 22361 guidelines and best practices in this field.
Who Should Attend?
The Lead Crisis Manager training course is intended for:

  • Individuals responsible for the delivery of a crisis management capability in an organization.

  • Individuals responsible for implementing a plan and structure for crisis management within the organization.

  • Crisis leader(s).

  • Members of crisis management teams.

  • Individuals seeking to thoroughly understand crisis management.

  • Individuals aiming to start or advance their careers in crisis management.

  • Consultants, advisors, and professionals wishing to obtain in-depth knowledge of ISO 22361 guidelines on crisis management.

Learning Objectives
By the end of this training course, participants will be able to:

  • Explain the fundamental concepts of and principles for crisis management based on ISO 22361.

  • Establish, maintain, and continually improve a crisis management framework that includes leadership, structure, culture, and competence.

  • Anticipate, assess, prevent, and prepare for crises.

  • Respond to, recover, and learn from crises in order to improve an organization’s crisis management capability.

Educational Approach
This training course is learner-centered and contains:

  • Theoretical and practical examples and best practices related to crisis management.

  • Quizzes with stand-alone questions (at the end of each section) and scenario-based quizzes (at the end of each day), intended to prepare the participants for the certification exam.

  • Interaction between the trainers and participants by means of questions and discussions.

Prerequisites
Participants who want to attend this training course should have a fundamental understanding of crisis management concepts, framework, and process.
Available Learning Formats
Self Study/ Self-Paced
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification.
  • Free Retake if needed.
Download Brochure
Physical Classroom/ Instructor-Led
  • Attendance of a physical face to face training.
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification & Attendance Record.
  • Free Retake if needed
Download Brochure
Virtual Classroom/ Instructor-Led
  • Attendance of an online live training.
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification & Attendance Record.
  • Free Retake if needed
Download Brochure
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    Testimonials

    “AAC provided us with a state of art quality management system including policies, procedures and work instructions for all our departments and clinics. In addition, AAC worked on restructuring our center by analyzing the current situation, assessing the associated risks, drafting the organizational structure, building HR procedures and policies, developing the competencies required for each job position, buillding the job descriptions and salary scale based on international standards.
    AAC provided us with very high-quality level of deliverables, excellence & timely performance and high responsiveness when needed.
    We can say that the consultancy services we have been provided by AAC exceeded our expectations and we are very happy with the results of the project on our center in terms of performance and quality. ”

    Dr. Mohammad Sarhan, General Manager, Bio Medical Clinics

    “We would like to recommend the consultancy services provided by AAC MENA/ Aswar Akka Consultancy.
    AAC helped us in developing quality & environmental management systems including related procedures, policies, and forms along with building our HR procedures, organizational structure and drafting the job descriptions for all job positions.
    We have received extremely great service in terms of quality and time and we highly recommend working with AAC as they offer your company the best consultancy service you can ask for.”

    Eng. Ahmad Shrouf, General Manager, Green Has Jordan

    “We have attended two PECB certified courses with AAC: Six Sigma Green Belt and Root Cause Analysis. The courses were very informative in terms of content and presentation. Our employees were enthusiastic about the topics discussed and have developed required skills after the training. We will certainly attend upcoming courses with AAC in the future.”

    Anas Diab,AES Jordan PSC

    “I can honestly say that you are one of the best PECB training providers in Jordan. High level of maturity, honesty and integrity. Highly recommended and best of luck! Thank you for your efforts, its highly appreciated really!”

    Haneen Adnan ,Nuqul Group

    “I would like to thank Noor Diab form Aswar Akka Consultancy for the PECB Certified ISO 9001:2015 Lead Implementer course I attended in Feb 2018. The training material, instructor and facility were excellent and exceed my expectations. I have been able to share what I’ve learnt with my team and back to the material when needed. In summary, I would highly recommend this course to those who are working in Quality Management System field and looking for organized, comprehensive and effective training.”

    Asma Al-Labadi,ETQ

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