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Training Programs > PECB > ISO 9001 Quality Management System
Training Programs > PECB > ISO 9001 Quality Management System
ISO 9001 Quality Management System

In our current globalized economy and complex supply chains, John Ruskin’s adage, “Quality is never an accident. It is always the result of intelligent effort” is even more relevant today than it was on the day he said it. Organizations cannot rely on chance and hope to deliver quality products and services; instead, they must establish a consistent and planned approach for managing quality. With over one million certified organizations worldwide, ISO 9001 remains the world’s most well-known standard, which provides organizations with a structured approach for quality management and helps them consistently provide products and services that meet and, where possible, exceed customer requirements.

ISO 9001 Quality Management System

Develop the competence necessary to establish, implement, operate, maintain, and continually improve a QMS based on ISO 9001.

Learning Formats

Why Should You Attend?
ISO 9001 Foundations is a two-day training courses which focuses on the concepts of quality and quality management, and provides an overall explanation of ISO 9001 requirements for a quality management system (QMS). In this training course, you will be acquainted with the various aspects of a QMS based on ISO 9001, such as the role of top management, risks and opportunities, quality policy, processes that shape product and service provision activities, requirements for performance evaluation, and the importance of continual improvement.
After completing this course, you can sit for the exam. If you successfully pass the exam, you can apply for the “Certificate Holder in ISO 9001 Foundation” designation. This certificate demonstrates that you have a general knowledge of ISO 9001 requirements for a QMS and enables you to be part of QMS implementation projects.
Who should attend?
The ISO 9001 Foundations training course is intended for:

  • Managers and consultants seeking to know more about quality management.

  • Professionals wishing to get acquainted with ISO 9001 requirements for a QMS.

  • Individuals engaged in or responsible for quality management activities in their organization.

  • Individuals wishing to pursue a career in quality management.

Learning Objectives
Upon successful completion of this training course, the participants will be able to:

  • Describe the quality management concepts, principles, and definitions.

  • Explain the main ISO 9001 requirements for a quality management system.

  • Identify potential actions and approaches that organizations can use to achieve conformity to ISO 9001.

Educational Approach
The training course is participant centered and contains:

  • Lecture sessions are illustrated with graphics, examples, and discussions.

  • Interactions between participants by means of questions and suggestions.

  • Quizzes with similar structure to the exam.

Prerequisites
There are no prerequisites to participate in this training course.
Available Learning Formats
Self Study/ Self-Paced
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification.
  • Free Retake if needed.
Download Brochure

E-Learning/ Self-Paced

  • Official PECB Pre-recorded Videos & PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification & Attendance Record.
  • Free Retake if needed.
  •  
Download Brochure
Virtual Classroom/ Instructor-Led
  • Attendance of an online live training.
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification & Attendance Record.
  • Free Retake if needed
Download Brochure

Physical Classroom/ Instructor-Led

  • Attendance of a physical face to face training.
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification & Attendance Record.
  • Free Retake if needed
Download Brochure
Enroll Now

Learning Formats

Why Should You Attend?

The PECB ISO 9001 Lead Implementer is a five-day training course that aims to help you develop the competence necessary to establish, implement, operate, maintain, and continually improve a QMS. This training course aims to equip you with in-depth knowledge on ISO 9001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of a QMS.

By attending this training course, you can help organizations utilize a structured and evidence-based approach for managing the quality of their products and services. Apart from this, you will also learn about the importance of customer focus and benefits of setting the foundations of an organizational culture which enables and supports quality.
The training course is followed by a certification exam. If you pass, you can apply for the “PECB Certified ISO 9001 Lead Implementer” credential. UKAS accredited and internationally recognized, the “PECB ISO 9001 Lead Implementer” certificate validates your competence to implement a QMS based on the requirements of ISO 9001.
Who Should Attend?
The ISO 9001 Lead Implementer training course is intended for:

  • Personnel responsible for maintaining and improving the quality of the products and services of the organization.

  • Personnel responsible for meeting customer requirements.

  • Consultants, advisors, professionals wishing to obtain in-depth knowledge of ISO 9001 requirements for a QMS.

  • Professionals wishing to acquaint themselves with PECB’s IMS2 Methodology for implementing a QMS.

  • Individuals responsible for maintaining the conformity of QMS to ISO 9001 requirements.

  • Members of QMS implementation and operation teams.

  • Individuals aspiring to pursue a career in quality management.

Learning Objectives
By the end of this training course, the participant will be able to:

  • Explain the fundamental concepts and principles of a quality management system (QMS) based on ISO 9001.

  • Interpret the requirements of ISO 9001 for a QMS from the perspective of an implementer.

  • Initiate and plan the implementation of a QMS based on ISO 9001, by utilizing PECB’s IMS2 Methodology and other best practices.

  • Support an organization in operating, maintaining, and continually improving a QMS based on ISO 9001.

  • Prepare an organization to undergo a third-party certification audit.

Educational Approach
This training course is learner-centered and contains:

  • Theories, approaches, and best practices used in management system implementation, operation, maintenance, and continual improvement.

  • Theoretical basis supported by practical examples, throughout the four days of the training course.

  • Interaction between the trainers and participants by means of questions and discussions.

  • Essay-type homework exercises at the end of each day.

  • Quizzes with stand-alone items (after each section) and scenario-based quizzes (at the end of each day), intended to prepare the participants for the certification exam.

Prerequisites

The main requirements for participating in this training course are a basic knowledge of ISO management system standards, overall knowledge of ISO 9001, and the MS implementation principles. An understanding of ISO’s quality management principles may also facilitate the learning process.

Available Learning Formats
Self Study/ Self-Paced
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification.
  • Free Retake if needed.
Download Brochure

E-Learning/ Self-Paced

  • Official PECB Pre-recorded Videos & PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification & Attendance Record.
  • Free Retake if needed.
  •  
Download Brochure
Virtual Classroom/ Instructor-Led
  • Attendance of an online live training.
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification & Attendance Record.
  • Free Retake if needed
Download Brochure

Physical Classroom/ Instructor-Led

  • Attendance of a physical face to face training.
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification & Attendance Record.
  • Free Retake if needed
Download Brochure
Enroll Now

Learning Formats

Why should you attend?
The PECB ISO 9001 Lead Auditor training course enables you to develop the necessary competence to perform quality management system (QMS) audits by applying widely recognized audit principles, procedures, and techniques. This training course combines the requirements of ISO/IEC 17021-1, the recommendations of ISO 19011, and other good practices of auditing and integrates them into a comprehensive methodology which enables you to successfully plan, conduct, and close ISO 9001 conformity assessment audits.
Apart from a theoretical basis, the training course also provides examples, exercises, and quizzes to help you practice the most important aspects of conformity assessment audits: interpretation of ISO 9001 requirements in the context of an audit, principles of auditing, application of audit methods, approaches to evidence collection and verification, leading an audit team, drafting nonconformity reports, and preparing the final audit report.
The successful completion of the training course is followed by an exam. If you successfully pass the exam, you can apply for the “PECB Certified ISO 9001 Lead Auditor” credential. An UKAS accredited and internationally recognized “PECB ISO 9001 Lead Auditor” certificate validates your professional capabilities and demonstrates that you have the knowledge and skills to audit a QMS based on ISO 9001.
Who should attend?
The ISO 9001 Lead Auditor training course is intended for:

  • Auditors seeking to perform and lead QMS audits on behalf of certification bodies.

  • Professionals wishing to adopt PECB’s AMS2 Methodology for conducting audits.

  • Individuals responsible for maintaining conformity to the requirements of ISO 9001.

  • Technical experts seeking to prepare for a QMS audit.

  • Professionals wanting to pursue a career in conformity assessment.

Learning Objectives
By the end of this training course, the participant will be able to:

  • Explain the fundamental concepts and principles of a quality management system (QMS) based on ISO 9001.

  • Interpret the ISO 9001 requirements for a QMS from the perspective of an auditor.

  • Evaluate the QMS conformity to ISO 9001 requirements, in accordance with the fundamental audit concepts and principles.

  • Plan, conduct, and close an ISO 9001 compliance audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing.

  • Manage an ISO 9001 audit program.

Educational Approach
This training course is participant centered and contains:

  • Theories, approaches, and best practices used in ISO management system audits.

  • Lecture sessions illustrated with examples based on case studies.

  • Practical exercises based on a case study.

  • Interaction between participants by means of questions and suggestions.

  • Stand-alone and scenario-based quizzes, tailored to prepare the participants for the certification exam.

Prerequisites

The main requirements for participating in this training course are a fundamental understanding of ISO 9001 requirements for a QMS and a comprehensive knowledge of audit principles.

Available Learning Formats
Self Study/ Self-Paced
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification.
  • Free Retake if needed.
Download Brochure

E-Learning/ Self-Paced

  • Official PECB Pre-recorded Videos & PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification & Attendance Record.
  • Free Retake if needed.
  •  
Download Brochure
Virtual Classroom/ Instructor-Led
  • Attendance of an online live training.
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification & Attendance Record.
  • Free Retake if needed
Download Brochure

Physical Classroom/ Instructor-Led

  • Attendance of a physical face to face training.
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification & Attendance Record.
  • Free Retake if needed
Download Brochure
Enroll Now

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    Testimonials

    “AAC provided us with a state of art quality management system including policies, procedures and work instructions for all our departments and clinics. In addition, AAC worked on restructuring our center by analyzing the current situation, assessing the associated risks, drafting the organizational structure, building HR procedures and policies, developing the competencies required for each job position, buillding the job descriptions and salary scale based on international standards.
    AAC provided us with very high-quality level of deliverables, excellence & timely performance and high responsiveness when needed.
    We can say that the consultancy services we have been provided by AAC exceeded our expectations and we are very happy with the results of the project on our center in terms of performance and quality. ”

    Dr. Mohammad Sarhan, General Manager, Bio Medical Clinics

    “We would like to recommend the consultancy services provided by AAC MENA/ Aswar Akka Consultancy.
    AAC helped us in developing quality & environmental management systems including related procedures, policies, and forms along with building our HR procedures, organizational structure and drafting the job descriptions for all job positions.
    We have received extremely great service in terms of quality and time and we highly recommend working with AAC as they offer your company the best consultancy service you can ask for.”

    Eng. Ahmad Shrouf, General Manager, Green Has Jordan

    “We have attended two PECB certified courses with AAC: Six Sigma Green Belt and Root Cause Analysis. The courses were very informative in terms of content and presentation. Our employees were enthusiastic about the topics discussed and have developed required skills after the training. We will certainly attend upcoming courses with AAC in the future.”

    Anas Diab,AES Jordan PSC

    “I can honestly say that you are one of the best PECB training providers in Jordan. High level of maturity, honesty and integrity. Highly recommended and best of luck! Thank you for your efforts, its highly appreciated really!”

    Haneen Adnan ,Nuqul Group

    “I would like to thank Noor Diab form Aswar Akka Consultancy for the PECB Certified ISO 9001:2015 Lead Implementer course I attended in Feb 2018. The training material, instructor and facility were excellent and exceed my expectations. I have been able to share what I’ve learnt with my team and back to the material when needed. In summary, I would highly recommend this course to those who are working in Quality Management System field and looking for organized, comprehensive and effective training.”

    Asma Al-Labadi,ETQ

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