ISO/IEC 20000 IT Service Management System

Learning Formats

Why Should You Attend?
The PECB Certified ISO/IEC 20000 Foundation training course presents the basic concepts of service management and the requirements of ISO/IEC 20000-1 for a service management system (SMS). In this training course you will learn about the various aspects of an SMS, including the context of the organization, top management involvement and activities, planning and resources for the SMS, controls and measures for service delivery activities, performance evaluations, and continual improvement activities.
After completing the training course, you can sit for the exam. If you successfully pass the exam, you can apply for the “PECB Certificate Holder in ISO/IEC 20000 Foundation” certificate. An internationally recognized “PECB ISO/IEC 20000 Foundation” certificate demonstrates that you have an overall knowledge of ISO/IEC 20000-1 requirements for an SMS and allows you to be part of SMS implementation projects.
Who should attend?
The ISO/IEC 20000 Foundation training course is intended for:
  • Managers and consultants seeking to acquaint themselves with ISO/IEC 20000-1 requirements for an SMS.

  • Personnel responsible for managing, maintaining, and improving services and service delivery capabilities.

  • Aspiring professionals seeking knowledge about basic concepts of service management.

  • Members of SMS implementation and operation teams.

  • Individuals wishing to pursue a career in service management.

Learning Objectives
By participating in this training course, you will:
  • Understand the basic service management concepts, definitions, and approaches.

  • Get acquainted with the ISO/IEC 20000-1 requirements for a service management system.

  • Develop a general understanding of how an organization can meet the requirements of ISO/IEC 20000-1.

Educational Approach
The training course is participant centered and contains:
  • Lecture sessions illustrated with graphics, examples, and discussions.

  • Interactions between participants by means of questions and suggestions.

  • Quizzes with similar structure to the certificate exam.

Prerequisites
There are no prerequisites to participate in this training course.
Available Learning Formats
Self Study/ Self-Paced
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification.
  • Free Retake if needed.

Physical Classroom/ Instructor-Led

  • Attendance of a physical face to face training.
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification & Attendance Record.
  • Free Retake if needed
Virtual Classroom/ Instructor-Led
  • Attendance of an online live training.
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification & Attendance Record.
  • Free Retake if needed

Learning Formats

Why Should You Attend?
The benefits of implementing a service management system (SMS) based on the requirements of ISO/IEC 20000-1 are manifold: the management system is based on ISO’s high-level structure (HLS) which allows an easier integration with existing management systems, the standard comprises practices proven to be useful in the service management industry, requirements stated in clauses 4–10 allow the organization to establish a structured approach to manage service provision activities and deliver value to its customers, the standard allows the organization to establish a baseline upon which it can improve in the future.

The training course aims to provide in-depth understanding of ISO/IEC 20000-1 requirements, as well as good practices and approaches used for the implementation and subsequent maintenance of the service management system.

After attending the training course, you can take the exam. If you pass, you can apply for the “PECB Certified ISO/IEC 20000 Lead Implementer” credential. Internationally recognized, the “PECB Certified ISO/IEC 20000 Lead Implementer” certificate validates your professional capabilities and competence in implementing an SMS based on the requirements of ISO/IEC 20000-1.
Who Should Attend?
The ISO/IEC 20000 Lead Implementer training course is intended for:
  • Managers or consultants involved in and concerned with the implementation of a service management system in an organization.

  • Managers and employees seeking to help their organization meet the service requirements and deliver value.

  • Project managers, consultants, or expert advisers seeking to master the implementation of a service management system based on the requirements of ISO/IEC 20000-1.

  • Individuals responsible for maintaining conformity with the ISO/IEC 20000-1 requirements in an organization.

  • Members of an SMS implementation team.

Learning Objectives
This training course enables you to:
  • Gain a comprehensive understanding of the concepts, approaches, methods, and techniques used for the implementation and effective management of an SMS.

  • Acknowledge the correlation between ISO/IEC 20000-1, standards in the ISO/IEC 20000 series, and other ISO standards.

  • Gain the ability to interpret the requirements of ISO/IEC 20000-1 in the specific context of an organization.

  • Develop the necessary knowledge and expertise to support an organization in effectively planning, implementing, managing, monitoring, and maintaining an SMS.

  • Acquire the expertise to advise an organization in implementing SMS best practices.

Educational Approach
This training course is participant centered and contains:
  • Theories, approaches, and good practices used in service management.

  • Lecture sessions, which are illustrated with examples and practical exercises based on a case study that include discussions.

  • Interactions made between participants by means of questions and suggestions.

Prerequisites

The main requirements for participating in this training course are a basic knowledge of ISO management system standards, a general understanding of ISO/IEC 20000-1, and an awareness of the management system implementation principles.

Available Learning Formats
Self Study/ Self-Paced
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification.
  • Free Retake if needed.

Physical Classroom/ Instructor-Led

  • Attendance of a physical face to face training.
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification & Attendance Record.
  • Free Retake if needed
Virtual Classroom/ Instructor-Led
  • Attendance of an online live training.
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification & Attendance Record.
  • Free Retake if needed

Learning Formats

Why should you attend?
The PECB ISO/IEC 20000 Lead Auditor training course provides you with the necessary knowledge and skills to conduct service management system (SMS) audits in accordance with widely recognized audit principles, procedures, and techniques. This training course has been developed to reflect the importance of an effective SMS audit. It aims to strengthen your skill set regarding the planning and conducting SMS audits in compliance with the requirements of ISO/IEC 17021-1, the recommendations of ISO 19011, and other best practices of auditing.
This training course also provides exercises, quizzes, and practical examples to help you understand the most important aspects of SMS audits. It elaborates, among others, on the practical aspects, such as the interpretation of ISO/IEC 20000-1 requirements in the context of an audit, the application of principles of auditing, the audit methods, the evidence collection and verification, the leading of an audit team, the drafting of nonconformity reports, and the preparation of the final audit report.
The successful completion of the training course is followed by an exam. If you pass the exam, you can apply for the “PECB Certified ISO/IEC 20000 Lead Auditor” credential. The internationally recognized “PECB ISO/IEC 20000 Lead Auditor” certificate demonstrates your professional capabilities and your ability to audit an SMS based on ISO/IEC 20000-1.
Who should attend?
The ISO/IEC 20000 Lead Auditor training course is intended for:
  • Auditors seeking to conduct and lead SMS audits.

  • Managers or consultants seeking to master the SMS audit process.

  • Individuals responsible for maintaining conformity to ISO/IEC 20000-1 requirements in an organization.

  • Technical experts seeking to prepare organizations for an SMS certification audit.

  • Expert advisors in service management.

Learning Objectives
By the end of this training course, the participants will be able to:
  • Explain the fundamental concepts and principles of a service management system (SMS) based on ISO/IEC 20000-1.

  • Interpret the ISO/IEC 20000-1 requirements for an SMS from the perspective of an auditor.

  • Evaluate the SMS conformity to ISO/IEC 20000-1 requirements, in accordance with the fundamental audit concepts and principles.

  • Plan, conduct, and close an ISO/IEC 20000-1 audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing.

  • Manage an ISO/IEC 20000-1 audit program.

Educational Approach
This training course is participant centered and contains:
  • Theories, approaches, and best practices used in service management system audits.

  • Lecture sessions illustrated with practical examples.

  • Practical exercises based on a case study and discussions.

  • Interaction between participants by means of questions and suggestions.

  • Exercises tailored to prepare the participants for the certification exam.

Prerequisites

The main requirements for participating in this training course are a fundamental understanding of ISO/IEC 20000-1 requirements and a comprehensive knowledge of audit principles.

Available Learning Formats
Self Study/ Self-Paced
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification.
  • Free Retake if needed.

Physical Classroom/ Instructor-Led

  • Attendance of a physical face to face training.
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification & Attendance Record.
  • Free Retake if needed
Virtual Classroom/ Instructor-Led
  • Attendance of an online live training.
  • Official PECB PDF Materials.
  • Official PECB Online Exam.
  • Official PECB Certification & Attendance Record.
  • Free Retake if needed

What makes AAC the right choice 

for your learning journey?

Highly responsive to your inquiries

Great customer support and guidance 24/7

Several training formats to meet your learning needs

Enroll Now



    Have Questions? Contact Us
    Phone Icon +962795957226
    Phone Icon Address
    Sulieman Hadidi Street, 5th Circle, Abdoun, Amman, Jordan

    HEAR FROM OUR HAPPY CLIENTS

    Testimonials

    “AAC provided us with a state of art quality management system including policies, procedures and work instructions for all our departments and clinics. In addition, AAC worked on restructuring our center by analyzing the current situation, assessing the associated risks, drafting the organizational structure, building HR procedures and policies, developing the competencies required for each job position, buillding the job descriptions and salary scale based on international standards.
    AAC provided us with very high-quality level of deliverables, excellence & timely performance and high responsiveness when needed.
    We can say that the consultancy services we have been provided by AAC exceeded our expectations and we are very happy with the results of the project on our center in terms of performance and quality. ”

    Dr. Mohammad Sarhan, General Manager, Bio Medical Clinics

    “We would like to recommend the consultancy services provided by AAC MENA/ Aswar Akka Consultancy.
    AAC helped us in developing quality & environmental management systems including related procedures, policies, and forms along with building our HR procedures, organizational structure and drafting the job descriptions for all job positions.
    We have received extremely great service in terms of quality and time and we highly recommend working with AAC as they offer your company the best consultancy service you can ask for.”

    Eng. Ahmad Shrouf, General Manager, Green Has Jordan

    “We have attended two PECB certified courses with AAC: Six Sigma Green Belt and Root Cause Analysis. The courses were very informative in terms of content and presentation. Our employees were enthusiastic about the topics discussed and have developed required skills after the training. We will certainly attend upcoming courses with AAC in the future.”

    Anas Diab,AES Jordan PSC

    “I can honestly say that you are one of the best PECB training providers in Jordan. High level of maturity, honesty and integrity. Highly recommended and best of luck! Thank you for your efforts, its highly appreciated really!”

    Haneen Adnan ,Nuqul Group

    “I would like to thank Noor Diab form Aswar Akka Consultancy for the PECB Certified ISO 9001:2015 Lead Implementer course I attended in Feb 2018. The training material, instructor and facility were excellent and exceed my expectations. I have been able to share what I’ve learnt with my team and back to the material when needed. In summary, I would highly recommend this course to those who are working in Quality Management System field and looking for organized, comprehensive and effective training.”

    Asma Al-Labadi,ETQ

    ISO/IEC 17025 Laboratory Management System

    Learning Formats

    Why Should You Attend?
    ISO/IEC 17025 Foundation training enables you to learn the basic components to implement and manage a Laboratory Management System (LMS) as specified in ISO/IEC 17025. During this training course, you will be able to understand the different modules of a LMS, including LMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.
    After completing this course, you can sit for the exam and apply for the “PECB Certificate Holder in ISO/IEC 17025 Foundation” certificate. A PECB Foundation Certificate shows that you have understood the fundamental methodologies, requirements, framework and management approach.
    Who should attend?
    • Individuals involved in Testing and Calibration Laboratories Management.

    • Individuals seeking to gain knowledge about the main processes of Laboratory Management Systems (LMS).

    • Individuals interested to pursue a career in Laboratory Management.

    Learning Objectives
    • Understand the components and operations of a Laboratory Management System (LMS) Acknowledge the correlation between ISO/IEC 17025 and other standards and regulatory frameworks.

    • Understand the approaches, methods and techniques used for the implementation and management of a LMS.

    Educational Approach
    • Lecture sessions are illustrated with practical questions and examples.

    • Practical exercises include examples and discussions.

    • Practice tests are similar to the Certificate Exam.

    Prerequisites

    None.

    Available Learning Formats
    Self Study/ Self-Paced
    • Official PECB PDF Materials.
    • Official PECB Online Exam.
    • Official PECB Certification.
    • Free Retake if needed.

    Physical Classroom/ Instructor-Led

    • Attendance of a physical face to face training.
    • Official PECB PDF Materials.
    • Official PECB Online Exam.
    • Official PECB Certification & Attendance Record.
    • Free Retake if needed
    Virtual Classroom/ Instructor-Led
    • Attendance of an online live training.
    • Official PECB PDF Materials.
    • Official PECB Online Exam.
    • Official PECB Certification & Attendance Record.
    • Free Retake if needed

    Learning Formats

    Why Should You Attend?

    ISO/IEC 17025 Lead Implementer training enables you to develop the necessary expertise to support laboratories to meet the requirements of the standard by implementing a quality control system based on ISO/IEC 17025. During this training course, you will also gain a thorough understanding of the best practices of an LMS in testing and calibration laboratories in order to produce reliable measurement results and open your laboratory`s doors for accreditation and international recognition.

    After mastering all the necessary concepts of Laboratory Management Systems, you can sit for the exam and apply for a “PECB Certified ISO/IEC 17025 Lead Implementer” credential. By holding a PECB Lead Implementer Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO/IEC 17025 in your laboratory.
    Who Should Attend?
    • Individuals involved in Testing and Calibration Laboratories.

    • Managers or consultants seeking to master the implementation of a Laboratory Management System.

    • Laboratory technicians responsible for maintaining conformance with Testing and Calibration Laboratories Accreditation requirements.

    • Individuals responsible for supporting the operations of a Testing and Calibration Laboratory.

    • Technical experts seeking to prepare for Testing and Calibration Laboratories competence assessment.

    Learning Objectives
    • Acknowledge the correlation between ISO/IEC 17025 and other standards and regulatory frameworks.

    • Master the concepts, approaches, methods, and techniques used for the implementation and effective management of a Laboratory Management System (LMS).

    • Learn how to interpret the ISO/IEC 17025 requirements in the specific context of the laboratory.

    • Learn how to support a laboratory to perform testing and other operating activities.

    • Acquire the expertise to advise a laboratory in implementing Laboratory Management System best practices.

    Educational Approach
    • This training is based on both theory and best practices used in the implementation of a LMS.

    • Lecture sessions are illustrated with examples based on case studies.

    • Practical exercises are based on a case study which includes role playing and discussions.

    • Practice tests are similar to the Certification Exam.

    Prerequisites
    A comprehensive knowledge of ISO/IEC 17025 and comprehensive knowledge of implementation principles.
    Available Learning Formats
    Self Study/ Self-Paced
    • Official PECB PDF Materials.
    • Official PECB Online Exam.
    • Official PECB Certification.
    • Free Retake if needed.

    Physical Classroom/ Instructor-Led

    • Attendance of a physical face to face training.
    • Official PECB PDF Materials.
    • Official PECB Online Exam.
    • Official PECB Certification & Attendance Record.
    • Free Retake if needed
    Virtual Classroom/ Instructor-Led
    • Attendance of an online live training.
    • Official PECB PDF Materials.
    • Official PECB Online Exam.
    • Official PECB Certification & Attendance Record.
    • Free Retake if needed

    Learning Formats

    Why should you attend?
    The ISO/IEC 17025 Lead Assessor training enables you to effectively lead a laboratory towards the ISO/IEC 17025 accreditation by enhancing your understanding of the laboratory’s quality, administrative and technical operations. This training course will equip you with the necessary skills and expertise to plan and lead an ISO/IEC 17025 accreditation assessment.
    Based on practical exercises, you will be able to master the assessment techniques and become competent to assess the compliance of laboratories with ISO/IEC 17025 requirements.
    After mastering the necessary concepts related to the requirements of this standard, you can sit for the exam and apply for a “PECB Certified ISO/IEC 17025 Lead Assessor” credential. By holding a PECB Lead Assessor Certificate, you will demonstrate that you have the capabilities to assess the competence of Testing and Calibration Laboratories to provide reliable results based on best practices.
    Who should attend?
    • Individuals seeking to perform and lead an accreditation assessment of testing and calibration laboratories.

    • Managers or consultants seeking to master an ISO/IEC 17025 accreditation assessment.

    • Laboratory technicians responsible for maintaining conformance to ISO/IEC 17025 requirements.

    • Technical experts seeking to prepare for a testing, sampling, and/or calibration laboratory accreditation assessment.

    Learning Objectives
    • Learn how to interpret the requirements of ISO/IEC 17025.

    • Understand the operations of testing and calibration laboratories based on ISO/IEC 17025.

    • Acknowledge the correlation between ISO/IEC 17025, ISO 9001, and other standards and regulatory frameworks.

    • Understand the assessor’s role in planning, leading, and following-up on assessments and accreditation.

    Educational Approach
    • This training is based on both theory and best practices used in the accreditation assessment of testing and calibration laboratories.

    • Lecture sessions are illustrated with practical questions and examples.

    • Practice tests are similar to the Final Exam.

    Prerequisites
    A fundamental understanding of ISO/IEC 17025 and comprehensive knowledge of assessment principles and techniques.
    Available Learning Formats
    Self Study/ Self-Paced
    • Official PECB PDF Materials.
    • Official PECB Online Exam.
    • Official PECB Certification.
    • Free Retake if needed.

    Physical Classroom/ Instructor-Led

    • Attendance of a physical face to face training.
    • Official PECB PDF Materials.
    • Official PECB Online Exam.
    • Official PECB Certification & Attendance Record.
    • Free Retake if needed
    Virtual Classroom/ Instructor-Led
    • Attendance of an online live training.
    • Official PECB PDF Materials.
    • Official PECB Online Exam.
    • Official PECB Certification & Attendance Record.
    • Free Retake if needed

    What makes AAC the right choice 

    for your learning journey?

    Highly responsive to your inquiries

    Great customer support and guidance 24/7

    Several training formats to meet your learning needs  

    Enroll Now



      Have Questions? Contact Us
      Phone Icon +962795957226
      Phone Icon Address
      Sulieman Hadidi Street, 5th Circle, Abdoun, Amman, Jordan

      HEAR FROM OUR HAPPY CLIENTS

      Testimonials

      “AAC provided us with a state of art quality management system including policies, procedures and work instructions for all our departments and clinics. In addition, AAC worked on restructuring our center by analyzing the current situation, assessing the associated risks, drafting the organizational structure, building HR procedures and policies, developing the competencies required for each job position, buillding the job descriptions and salary scale based on international standards.
      AAC provided us with very high-quality level of deliverables, excellence & timely performance and high responsiveness when needed.
      We can say that the consultancy services we have been provided by AAC exceeded our expectations and we are very happy with the results of the project on our center in terms of performance and quality. ”

      Dr. Mohammad Sarhan, General Manager, Bio Medical Clinics

      “We would like to recommend the consultancy services provided by AAC MENA/ Aswar Akka Consultancy.
      AAC helped us in developing quality & environmental management systems including related procedures, policies, and forms along with building our HR procedures, organizational structure and drafting the job descriptions for all job positions.
      We have received extremely great service in terms of quality and time and we highly recommend working with AAC as they offer your company the best consultancy service you can ask for.”

      Eng. Ahmad Shrouf, General Manager, Green Has Jordan

      “We have attended two PECB certified courses with AAC: Six Sigma Green Belt and Root Cause Analysis. The courses were very informative in terms of content and presentation. Our employees were enthusiastic about the topics discussed and have developed required skills after the training. We will certainly attend upcoming courses with AAC in the future.”

      Anas Diab,AES Jordan PSC

      “I can honestly say that you are one of the best PECB training providers in Jordan. High level of maturity, honesty and integrity. Highly recommended and best of luck! Thank you for your efforts, its highly appreciated really!”

      Haneen Adnan ,Nuqul Group

      “I would like to thank Noor Diab form Aswar Akka Consultancy for the PECB Certified ISO 9001:2015 Lead Implementer course I attended in Feb 2018. The training material, instructor and facility were excellent and exceed my expectations. I have been able to share what I’ve learnt with my team and back to the material when needed. In summary, I would highly recommend this course to those who are working in Quality Management System field and looking for organized, comprehensive and effective training.”

      Asma Al-Labadi,ETQ

      ISO 13485 Medical Devices Quality Management System

      Learning Formats

      Why Should You Attend?
      ISO 13485 Foundation training enables you to learn the basic elements to implement and manage a Medical Devices Quality Management System (MDQMS) as specified in ISO 13485. During this training course, you will be able to understand the different modules of a MDQMS, including MDQMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.
      After completing this course, you can sit for the exam and apply for the “PECB Certificate Holder in ISO 13485 Foundation” certificate. A PECB Foundation Certificate shows that you have understood the fundamental methodologies, requirements, framework and management approach.
      Who should attend?
      • Individuals involved in Medical Devices Quality Management.

      • Individuals seeking to gain knowledge about the main processes of Medical Devices Quality Management Systems (MDQMS).

      • Individuals interested to pursue a career in Medical Devices Quality Management.

      Learning Objectives
      • Understand the elements and operations of a Medical Devices Quality Management System (MDQMS).

      • Acknowledge the correlation between ISO 13485 and other standards and regulatory frameworks.

      • Understand the approaches, methods and techniques used for the implementation and management of a MDQMS.

      Educational Approach
      • Lecture sessions are illustrated with practical questions and examples.

      • Practical exercises include examples and discussions.

      • Practice tests are similar to the Certificate Exam.

      Prerequisites
      None
      Available Learning Formats
      Self Study/ Self-Paced
      • Official PECB PDF Materials.
      • Official PECB Online Exam.
      • Official PECB Certification.
      • Free Retake if needed.

      Physical Classroom/ Instructor-Led

      • Attendance of a physical face to face training.
      • Official PECB PDF Materials.
      • Official PECB Online Exam.
      • Official PECB Certification & Attendance Record.
      • Free Retake if needed
      Virtual Classroom/ Instructor-Led
      • Attendance of an online live training.
      • Official PECB PDF Materials.
      • Official PECB Online Exam.
      • Official PECB Certification & Attendance Record.
      • Free Retake if needed

      Learning Formats

      Why Should You Attend?

      ISO 13485 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Medical Devices Quality Management System (MDQMS) based on ISO 13485. During this training course, you will also gain a thorough understanding of the best practices of Medical Devices Quality Management Systems and be able to improve an organization`s overall performance by consistently providing safe and qualitative medical devices.

      After mastering all the necessary concepts of Medical Devices Quality Management Systems, you can sit for the exam and apply for a “PECB Certified ISO 13485 Lead Implementer” credential. By holding a PECB Lead Implementer Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO 13485 in an organization.
      Who Should Attend?
      • Managers or consultants involved in Medical Devices Quality Management.

      • Expert advisors seeking to master the implementation of a Medical Devices Quality Management System.

      • Individuals responsible for maintaining conformance with MDQMS requirements.

      • MDQMS team members.

      Learning Objectives
      • Acknowledge the correlation between ISO 13485 and other standards and regulatory frameworks.

      • Master the concepts, approaches, methods, and techniques used for the implementation and effective management of a MDQMS.

      • Learn how to interpret the ISO 13485 requirements in the specific context of an organization.

      • Learn how to support an organization to effectively plan, implement, manage, monitor, and maintain a MDQMS.

      • Acquire the expertise to advise an organization in implementing Medical Devices Quality Management System best practices.

      Educational Approach
      • This training is based on both theory and best practices used in the implementation of a MDQMS.

      • Lecture sessions are illustrated with examples based on case studies.

      • Practical exercises are based on a case study which includes role playing and discussions.

      • Practice tests are similar to the Certification Exam.

      Prerequisites
      A fundamental understanding of ISO 13485 and comprehensive knowledge of implementation principles.
      Available Learning Formats
      Self Study/ Self-Paced
      • Official PECB PDF Materials.
      • Official PECB Online Exam.
      • Official PECB Certification.
      • Free Retake if needed.

      Physical Classroom/ Instructor-Led

      • Attendance of a physical face to face training.
      • Official PECB PDF Materials.
      • Official PECB Online Exam.
      • Official PECB Certification & Attendance Record.
      • Free Retake if needed
      Virtual Classroom/ Instructor-Led
      • Attendance of an online live training.
      • Official PECB PDF Materials.
      • Official PECB Online Exam.
      • Official PECB Certification & Attendance Record.
      • Free Retake if needed

      Learning Formats

      ISO 13485 Lead Auditor
      ISO 13485 Lead Auditor training enables you to develop the necessary expertise to perform a Medical Devices Quality Management System (MDQMS) audit by applying widely recognized audit principles, procedures, and techniques.
      Why should you attend?
      During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process.
      Based on practical exercises, you will be able to master audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.
      After acquiring the necessary expertise to perform this audit, you can sit for the exam and apply for a “PECB Certified ISO 13485 Lead Auditor” credential. By holding a PECB Lead Auditor Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.
      Who should attend?
      • Auditors seeking to perform and lead Medical Devices Quality Management System (MDQMS) certification audits.

      • Managers or consultants seeking to master a Medical Devices Quality Management System audit process.

      • Individuals responsible for maintaining conformance with Medical Devices Quality Management System requirements.

      • Technical experts seeking to prepare for a Medical Devices Quality Management System audit.

      • Expert advisors in Medical Devices Quality Management.

      Learning Objectives
      • Understand the operations of a Medical Devices Quality Management System based on ISO 13485.

      • Acknowledge the correlation between ISO 13485 and other standards and regulatory frameworks.

      • Understand an auditor’s role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011.

      • Learn how to lead an audit and audit team.

      • Learn how to interpret the requirements of ISO 13485 in the context of a MDQMS audit.

      • Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011.

      Educational Approach
      • This training is based on both theory and best practices used in MDQMS audits.

      • Lecture sessions are illustrated with examples based on case studies.

      • Practical exercises are based on a case study which includes role playing and discussions.

      • Practice tests are similar to the Certification Exam.

      Prerequisites
      A fundamental understanding of ISO 13485 and comprehensive knowledge of audit principles.
      Available Learning Formats
      Self Study/ Self-Paced
      • Official PECB PDF Materials.
      • Official PECB Online Exam.
      • Official PECB Certification.
      • Free Retake if needed.

      Physical Classroom/ Instructor-Led

      • Attendance of a physical face to face training.
      • Official PECB PDF Materials.
      • Official PECB Online Exam.
      • Official PECB Certification & Attendance Record.
      • Free Retake if needed
      Virtual Classroom/ Instructor-Led
      • Attendance of an online live training.
      • Official PECB PDF Materials.
      • Official PECB Online Exam.
      • Official PECB Certification & Attendance Record.
      • Free Retake if needed

      What makes AAC the right choice 

      for your learning journey?

      Highly responsive to your inquiries

      Great customer support and guidance 24/7

      Several training formats to meet your learning needs

      Enroll Now



        Have Questions? Contact Us
        Phone Icon +962795957226
        Phone Icon Address
        Sulieman Hadidi Street, 5th Circle, Abdoun, Amman, Jordan

        HEAR FROM OUR HAPPY CLIENTS

        Testimonials

        “AAC provided us with a state of art quality management system including policies, procedures and work instructions for all our departments and clinics. In addition, AAC worked on restructuring our center by analyzing the current situation, assessing the associated risks, drafting the organizational structure, building HR procedures and policies, developing the competencies required for each job position, buillding the job descriptions and salary scale based on international standards.
        AAC provided us with very high-quality level of deliverables, excellence & timely performance and high responsiveness when needed.
        We can say that the consultancy services we have been provided by AAC exceeded our expectations and we are very happy with the results of the project on our center in terms of performance and quality. ”

        Dr. Mohammad Sarhan, General Manager, Bio Medical Clinics

        “We would like to recommend the consultancy services provided by AAC MENA/ Aswar Akka Consultancy.
        AAC helped us in developing quality & environmental management systems including related procedures, policies, and forms along with building our HR procedures, organizational structure and drafting the job descriptions for all job positions.
        We have received extremely great service in terms of quality and time and we highly recommend working with AAC as they offer your company the best consultancy service you can ask for.”

        Eng. Ahmad Shrouf, General Manager, Green Has Jordan

        “We have attended two PECB certified courses with AAC: Six Sigma Green Belt and Root Cause Analysis. The courses were very informative in terms of content and presentation. Our employees were enthusiastic about the topics discussed and have developed required skills after the training. We will certainly attend upcoming courses with AAC in the future.”

        Anas Diab,AES Jordan PSC

        “I can honestly say that you are one of the best PECB training providers in Jordan. High level of maturity, honesty and integrity. Highly recommended and best of luck! Thank you for your efforts, its highly appreciated really!”

        Haneen Adnan ,Nuqul Group

        “I would like to thank Noor Diab form Aswar Akka Consultancy for the PECB Certified ISO 9001:2015 Lead Implementer course I attended in Feb 2018. The training material, instructor and facility were excellent and exceed my expectations. I have been able to share what I’ve learnt with my team and back to the material when needed. In summary, I would highly recommend this course to those who are working in Quality Management System field and looking for organized, comprehensive and effective training.”

        Asma Al-Labadi,ETQ

        ISO 21502 Project Management

        Learning Formats

        Why Should You Attend?
        The PECB ISO 21502 Foundation presents the basic concepts and principles of project management based on the guidelines of ISO 21502. This training course helps you understand the application of integrated and individual project management practices, such as overseeing and directing a project, scope management, resources management, quality management, etc.
        After completing the training course, you can sit for the exam. If you successfully pass the exam, you can apply for the “PECB Certified ISO 21502 Foundation” credential. The internationally recognized certificate demonstrates that you possess general project management competencies.
        Who Should Attend?
        The ISO 21502 Foundation training course is intended for:
        • Individuals seeking knowledge on the basic concepts of project management.

        • Project managers and members of project teams who want to get acquainted with ISO 21502 guidelines.

        • Individuals engaged in or responsible for delivering project outcomes and managing project risks.

        • Individuals wishing to pursue a career in project management.

        Learning Objectives
        By the end of this training course, participants will be able to:
        • Understand the fundamental concepts, approaches, and methodologies of project management.

        • Utilize the ISO 21502 guidelines for project management.

        • Understand the application of integrated and individual project management practices in accordance with ISO 21502 guidelines.

        Educational Approach
        The training course is participant centered and contains:
        • Lecture sessions illustrated with graphics and practical examples.

        • Interactions between the trainer and participants by means of questions and suggestions.

        • Quizzes with stand-alone questions intended to prepare the participants for the exam.

        Prerequisites
        There are no prerequisites to participate in this training course.
        Available Learning Formats
        Self Study/ Self-Paced
        • Official PECB PDF Materials.
        • Official PECB Online Exam.
        • Official PECB Certification.
        • Free Retake if needed.

        Physical Classroom/ Instructor-Led

        • Attendance of a physical face to face training.
        • Official PECB PDF Materials.
        • Official PECB Online Exam.
        • Official PECB Certification & Attendance Record.
        • Free Retake if needed
        Virtual Classroom/ Instructor-Led
        • Attendance of an online live training.
        • Official PECB PDF Materials.
        • Official PECB Online Exam.
        • Official PECB Certification & Attendance Record.
        • Free Retake if needed

        Learning Formats

        Why Should You Attend?

        The PECB ISO 21502 Lead Project Manager training course helps you develop the necessary competencies for initiating, planning, monitoring, directing, controlling, and closing a project based on the guidelines of ISO 21502.

        In addition to providing the theoretical background on project management, the training course offers practical examples and quizzes that will help you apply the knowledge gained in real-life scenarios.
        After completing the training course, you will be able to apply for the exam. If you successfully pass the exam, you can apply for the “PECB Certified ISO 21502 Lead Project Manager” credential. An internationally recognized “PECB ISO 21502 Lead Project Manager” certificate validates your professional capabilities and demonstrates that you possess the necessary knowledge and skills to manage a project based on the guidelines of ISO 21502.
        Who Should Attend?
        The ISO 21502 Lead Project Manager training course is intended for:
        • Project managers.

        • Project sponsors.

        • Expert advisers.

        • Project team members.

        • Executives, managers, and directors involved in governance, direction, and audits of projects.

        • Individuals seeking to thoroughly understand project management.

        • Individuals aiming to start or advance their careers in project management.

        Learning Objectives
        By the end of this training course, participants will be able to:
        • Explain the fundamental concepts, approaches, and methodologies regarding project management.

        • Implement integrated project management practices based on ISO 21502 when undertaking a project.

        • Implement individual project management practices based on ISO 21502 when undertaking project activities.

        Educational Approach
        This training course is learner-centered, and contains:
        • The best practices used in project management.

        • Lecture sessions illustrated with practical examples.

        • Interaction between the trainers and participants by means of questions and discussions.

        • Quizzes with stand-alone items (after each section) and scenario-based quizzes (at the end of each day), intended to prepare the participants for the certification exam.

        Prerequisites
        A fundamental understanding of project management concepts, methodologies, and practices.
        Available Learning Formats
        Self Study/ Self-Paced
        • Official PECB PDF Materials.
        • Official PECB Online Exam.
        • Official PECB Certification.
        • Free Retake if needed.

        Physical Classroom/ Instructor-Led

        • Attendance of a physical face to face training.
        • Official PECB PDF Materials.
        • Official PECB Online Exam.
        • Official PECB Certification & Attendance Record.
        • Free Retake if needed
        Virtual Classroom/ Instructor-Led
        • Attendance of an online live training.
        • Official PECB PDF Materials.
        • Official PECB Online Exam.
        • Official PECB Certification & Attendance Record.
        • Free Retake if needed

        What makes AAC the right choice 

        for your learning journey?

        Highly responsive to your inquiries

        Great customer support and guidance 24/7

        Several training formats to meet your learning needs

        Enroll Now



          Have Questions? Contact Us
          Phone Icon +962795957226
          Phone Icon Address
          Sulieman Hadidi Street, 5th Circle, Abdoun, Amman, Jordan

          HEAR FROM OUR HAPPY CLIENTS

          Testimonials

          “AAC provided us with a state of art quality management system including policies, procedures and work instructions for all our departments and clinics. In addition, AAC worked on restructuring our center by analyzing the current situation, assessing the associated risks, drafting the organizational structure, building HR procedures and policies, developing the competencies required for each job position, buillding the job descriptions and salary scale based on international standards.
          AAC provided us with very high-quality level of deliverables, excellence & timely performance and high responsiveness when needed.
          We can say that the consultancy services we have been provided by AAC exceeded our expectations and we are very happy with the results of the project on our center in terms of performance and quality. ”

          Dr. Mohammad Sarhan, General Manager, Bio Medical Clinics

          “We would like to recommend the consultancy services provided by AAC MENA/ Aswar Akka Consultancy.
          AAC helped us in developing quality & environmental management systems including related procedures, policies, and forms along with building our HR procedures, organizational structure and drafting the job descriptions for all job positions.
          We have received extremely great service in terms of quality and time and we highly recommend working with AAC as they offer your company the best consultancy service you can ask for.”

          Eng. Ahmad Shrouf, General Manager, Green Has Jordan

          “We have attended two PECB certified courses with AAC: Six Sigma Green Belt and Root Cause Analysis. The courses were very informative in terms of content and presentation. Our employees were enthusiastic about the topics discussed and have developed required skills after the training. We will certainly attend upcoming courses with AAC in the future.”

          Anas Diab,AES Jordan PSC

          “I can honestly say that you are one of the best PECB training providers in Jordan. High level of maturity, honesty and integrity. Highly recommended and best of luck! Thank you for your efforts, its highly appreciated really!”

          Haneen Adnan ,Nuqul Group

          “I would like to thank Noor Diab form Aswar Akka Consultancy for the PECB Certified ISO 9001:2015 Lead Implementer course I attended in Feb 2018. The training material, instructor and facility were excellent and exceed my expectations. I have been able to share what I’ve learnt with my team and back to the material when needed. In summary, I would highly recommend this course to those who are working in Quality Management System field and looking for organized, comprehensive and effective training.”

          Asma Al-Labadi,ETQ

          ISO 9001 Quality Management System

          Learning Formats

          Why Should You Attend?
          ISO 9001 Foundations is a two-day training courses which focuses on the concepts of quality and quality management, and provides an overall explanation of ISO 9001 requirements for a quality management system (QMS). In this training course, you will be acquainted with the various aspects of a QMS based on ISO 9001, such as the role of top management, risks and opportunities, quality policy, processes that shape product and service provision activities, requirements for performance evaluation, and the importance of continual improvement.
          After completing this course, you can sit for the exam. If you successfully pass the exam, you can apply for the “Certificate Holder in ISO 9001 Foundation” designation. This certificate demonstrates that you have a general knowledge of ISO 9001 requirements for a QMS and enables you to be part of QMS implementation projects.
          Who should attend?
          The ISO 9001 Foundations training course is intended for:
          • Managers and consultants seeking to know more about quality management.

          • Professionals wishing to get acquainted with ISO 9001 requirements for a QMS.

          • Individuals engaged in or responsible for quality management activities in their organization.

          • Individuals wishing to pursue a career in quality management.

          Learning Objectives
          Upon successful completion of this training course, the participants will be able to:
          • Describe the quality management concepts, principles, and definitions.

          • Explain the main ISO 9001 requirements for a quality management system.

          • Identify potential actions and approaches that organizations can use to achieve conformity to ISO 9001.

          Educational Approach
          The training course is participant centered and contains:
          • Lecture sessions are illustrated with graphics, examples, and discussions.

          • Interactions between participants by means of questions and suggestions.

          • Quizzes with similar structure to the exam.

          Prerequisites
          There are no prerequisites to participate in this training course.
          Available Learning Formats
          Self Study/ Self-Paced
          • Official PECB PDF Materials.
          • Official PECB Online Exam.
          • Official PECB Certification.
          • Free Retake if needed.

          E-Learning/ Self-Paced

          • Official PECB Pre-recorded Videos & PDF Materials.
          • Official PECB Online Exam.
          • Official PECB Certification & Attendance Record.
          • Free Retake if needed.
          •  
          Virtual Classroom/ Instructor-Led
          • Attendance of an online live training.
          • Official PECB PDF Materials.
          • Official PECB Online Exam.
          • Official PECB Certification & Attendance Record.
          • Free Retake if needed

          Physical Classroom/ Instructor-Led

          • Attendance of a physical face to face training.
          • Official PECB PDF Materials.
          • Official PECB Online Exam.
          • Official PECB Certification & Attendance Record.
          • Free Retake if needed

          Learning Formats

          Why Should You Attend?

          The PECB ISO 9001 Lead Implementer is a five-day training course that aims to help you develop the competence necessary to establish, implement, operate, maintain, and continually improve a QMS. This training course aims to equip you with in-depth knowledge on ISO 9001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of a QMS.

          By attending this training course, you can help organizations utilize a structured and evidence-based approach for managing the quality of their products and services. Apart from this, you will also learn about the importance of customer focus and benefits of setting the foundations of an organizational culture which enables and supports quality.
          The training course is followed by a certification exam. If you pass, you can apply for the “PECB Certified ISO 9001 Lead Implementer” credential. UKAS accredited and internationally recognized, the “PECB ISO 9001 Lead Implementer” certificate validates your competence to implement a QMS based on the requirements of ISO 9001.
          Who Should Attend?
          The ISO 9001 Lead Implementer training course is intended for:
          • Personnel responsible for maintaining and improving the quality of the products and services of the organization.

          • Personnel responsible for meeting customer requirements.

          • Consultants, advisors, professionals wishing to obtain in-depth knowledge of ISO 9001 requirements for a QMS.

          • Professionals wishing to acquaint themselves with PECB’s IMS2 Methodology for implementing a QMS.

          • Individuals responsible for maintaining the conformity of QMS to ISO 9001 requirements.

          • Members of QMS implementation and operation teams.

          • Individuals aspiring to pursue a career in quality management.

          Learning Objectives
          By the end of this training course, the participant will be able to:
          • Explain the fundamental concepts and principles of a quality management system (QMS) based on ISO 9001.

          • Interpret the requirements of ISO 9001 for a QMS from the perspective of an implementer.

          • Initiate and plan the implementation of a QMS based on ISO 9001, by utilizing PECB’s IMS2 Methodology and other best practices.

          • Support an organization in operating, maintaining, and continually improving a QMS based on ISO 9001.

          • Prepare an organization to undergo a third-party certification audit.

          Educational Approach
          This training course is learner-centered and contains:
          • Theories, approaches, and best practices used in management system implementation, operation, maintenance, and continual improvement.

          • Theoretical basis supported by practical examples, throughout the four days of the training course.

          • Interaction between the trainers and participants by means of questions and discussions.

          • Essay-type homework exercises at the end of each day.

          • Quizzes with stand-alone items (after each section) and scenario-based quizzes (at the end of each day), intended to prepare the participants for the certification exam.

          Prerequisites

          The main requirements for participating in this training course are a basic knowledge of ISO management system standards, overall knowledge of ISO 9001, and the MS implementation principles. An understanding of ISO’s quality management principles may also facilitate the learning process.

          Available Learning Formats
          Self Study/ Self-Paced
          • Official PECB PDF Materials.
          • Official PECB Online Exam.
          • Official PECB Certification.
          • Free Retake if needed.

          E-Learning/ Self-Paced

          • Official PECB Pre-recorded Videos & PDF Materials.
          • Official PECB Online Exam.
          • Official PECB Certification & Attendance Record.
          • Free Retake if needed.
          •  
          Virtual Classroom/ Instructor-Led
          • Attendance of an online live training.
          • Official PECB PDF Materials.
          • Official PECB Online Exam.
          • Official PECB Certification & Attendance Record.
          • Free Retake if needed

          Physical Classroom/ Instructor-Led

          • Attendance of a physical face to face training.
          • Official PECB PDF Materials.
          • Official PECB Online Exam.
          • Official PECB Certification & Attendance Record.
          • Free Retake if needed

          Learning Formats

          Why should you attend?
          The PECB ISO 9001 Lead Auditor training course enables you to develop the necessary competence to perform quality management system (QMS) audits by applying widely recognized audit principles, procedures, and techniques. This training course combines the requirements of ISO/IEC 17021-1, the recommendations of ISO 19011, and other good practices of auditing and integrates them into a comprehensive methodology which enables you to successfully plan, conduct, and close ISO 9001 conformity assessment audits.
          Apart from a theoretical basis, the training course also provides examples, exercises, and quizzes to help you practice the most important aspects of conformity assessment audits: interpretation of ISO 9001 requirements in the context of an audit, principles of auditing, application of audit methods, approaches to evidence collection and verification, leading an audit team, drafting nonconformity reports, and preparing the final audit report.
          The successful completion of the training course is followed by an exam. If you successfully pass the exam, you can apply for the “PECB Certified ISO 9001 Lead Auditor” credential. An UKAS accredited and internationally recognized “PECB ISO 9001 Lead Auditor” certificate validates your professional capabilities and demonstrates that you have the knowledge and skills to audit a QMS based on ISO 9001.
          Who should attend?
          The ISO 9001 Lead Auditor training course is intended for:
          • Auditors seeking to perform and lead QMS audits on behalf of certification bodies.

          • Professionals wishing to adopt PECB’s AMS2 Methodology for conducting audits.

          • Individuals responsible for maintaining conformity to the requirements of ISO 9001.

          • Technical experts seeking to prepare for a QMS audit.

          • Professionals wanting to pursue a career in conformity assessment.

          Learning Objectives
          By the end of this training course, the participant will be able to:
          • Explain the fundamental concepts and principles of a quality management system (QMS) based on ISO 9001.

          • Interpret the ISO 9001 requirements for a QMS from the perspective of an auditor.

          • Evaluate the QMS conformity to ISO 9001 requirements, in accordance with the fundamental audit concepts and principles.

          • Plan, conduct, and close an ISO 9001 compliance audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing.

          • Manage an ISO 9001 audit program.

          Educational Approach
          This training course is participant centered and contains:
          • Theories, approaches, and best practices used in ISO management system audits.

          • Lecture sessions illustrated with examples based on case studies.

          • Practical exercises based on a case study.

          • Interaction between participants by means of questions and suggestions.

          • Stand-alone and scenario-based quizzes, tailored to prepare the participants for the certification exam.

          Prerequisites

          The main requirements for participating in this training course are a fundamental understanding of ISO 9001 requirements for a QMS and a comprehensive knowledge of audit principles.

          Available Learning Formats
          Self Study/ Self-Paced
          • Official PECB PDF Materials.
          • Official PECB Online Exam.
          • Official PECB Certification.
          • Free Retake if needed.

          E-Learning/ Self-Paced

          • Official PECB Pre-recorded Videos & PDF Materials.
          • Official PECB Online Exam.
          • Official PECB Certification & Attendance Record.
          • Free Retake if needed.
          •  
          Virtual Classroom/ Instructor-Led
          • Attendance of an online live training.
          • Official PECB PDF Materials.
          • Official PECB Online Exam.
          • Official PECB Certification & Attendance Record.
          • Free Retake if needed

          Physical Classroom/ Instructor-Led

          • Attendance of a physical face to face training.
          • Official PECB PDF Materials.
          • Official PECB Online Exam.
          • Official PECB Certification & Attendance Record.
          • Free Retake if needed

          What makes AAC the right choice 

          for your learning journey?

          Highly responsive to your inquiries

          Great customer support and guidance 24/7

          Several training formats to meet your learning needs

          Enroll Now



            Have Questions? Contact Us
            Phone Icon +962795957226
            Phone Icon Address
            Sulieman Hadidi Street, 5th Circle, Abdoun, Amman, Jordan

            HEAR FROM OUR HAPPY CLIENTS

            Testimonials

            “AAC provided us with a state of art quality management system including policies, procedures and work instructions for all our departments and clinics. In addition, AAC worked on restructuring our center by analyzing the current situation, assessing the associated risks, drafting the organizational structure, building HR procedures and policies, developing the competencies required for each job position, buillding the job descriptions and salary scale based on international standards.
            AAC provided us with very high-quality level of deliverables, excellence & timely performance and high responsiveness when needed.
            We can say that the consultancy services we have been provided by AAC exceeded our expectations and we are very happy with the results of the project on our center in terms of performance and quality. ”

            Dr. Mohammad Sarhan, General Manager, Bio Medical Clinics

            “We would like to recommend the consultancy services provided by AAC MENA/ Aswar Akka Consultancy.
            AAC helped us in developing quality & environmental management systems including related procedures, policies, and forms along with building our HR procedures, organizational structure and drafting the job descriptions for all job positions.
            We have received extremely great service in terms of quality and time and we highly recommend working with AAC as they offer your company the best consultancy service you can ask for.”

            Eng. Ahmad Shrouf, General Manager, Green Has Jordan

            “We have attended two PECB certified courses with AAC: Six Sigma Green Belt and Root Cause Analysis. The courses were very informative in terms of content and presentation. Our employees were enthusiastic about the topics discussed and have developed required skills after the training. We will certainly attend upcoming courses with AAC in the future.”

            Anas Diab,AES Jordan PSC

            “I can honestly say that you are one of the best PECB training providers in Jordan. High level of maturity, honesty and integrity. Highly recommended and best of luck! Thank you for your efforts, its highly appreciated really!”

            Haneen Adnan ,Nuqul Group

            “I would like to thank Noor Diab form Aswar Akka Consultancy for the PECB Certified ISO 9001:2015 Lead Implementer course I attended in Feb 2018. The training material, instructor and facility were excellent and exceed my expectations. I have been able to share what I’ve learnt with my team and back to the material when needed. In summary, I would highly recommend this course to those who are working in Quality Management System field and looking for organized, comprehensive and effective training.”

            Asma Al-Labadi,ETQ

            Management Systems Internal Auditor

            Learning Formats

            Why should you attend this training course?

            The Certified Management Systems Internal Auditor training course is designed to provide the knowledge and skills needed for conducting and managing internal audits in accordance with ISO 19011 guidelines, and other best practices. In this comprehensive three-day course, you will learn the fundamental concepts and principles of internal auditing, the competence required for internal auditors, and how to effectively prepare, conduct, and follow up on internal audits.

            This training course will enable you to establish and continually improve an internal audit program within your organization, ensuring compliance and effectiveness.
            Who Should Attend?
            This training course is intended for:
            • Internal auditors.

            • Individuals carrying out roles and responsibilities related to the management system.

            • Individuals involved in auditing and maintaining a management system.

            • Individuals seeking to become internal auditors or consultants involved in internal auditing.

            • Individuals responsible for ensuring conformity with management system standards.

            Learning Objectives
            By the end of this training course, you will be able to:
            • Explain the fundamental concepts and principles of internal auditing.

            • Establish, implement, monitor, review, and improve an internal audit program.

            • Plan, conduct, and complete an internal audit following the ISO 19011 guidelines and other best practices.

            Educational Approach
            This training course provides:
            • Theories, best approaches and practices used in establishing an internal audit program and performing internal audit activities.

            • Interactions between the trainers and participants through questions and discussions.

            • Quizzes with stand-alone questions and scenario-based quizzes, that will help you prepare for the certification exam.

            Prerequisites
            Basic knowledge of the common structure and requirements of management system standards (MSSs)
            Available Learning Formats
            Self Study/ Self-Paced
            • Official PECB PDF Materials.
            • Official PECB Online Exam.
            • Official PECB Certification.
            • Free Retake if needed.

             

            Physical Classroom/ Instructor-Led

            • Attendance of a physical face to face training.
            • Official PECB PDF Materials.
            • Official PECB Online Exam.
            • Official PECB Certification & Attendance Record.
            • Free Retake if needed
            Virtual Classroom/ Instructor-Led
            • Attendance of an online live training.
            • Official PECB PDF Materials.
            • Official PECB Online Exam.
            • Official PECB Certification & Attendance Record.
            • Free Retake if needed

            What makes AAC the right choice 

            for your learning journey?

            Highly responsive to your inquiries

            Great customer support and guidance 24/7

            Several training formats to meet your learning needs

            Enroll Now



              Have Questions? Contact Us
              Phone Icon +962795957226
              Phone Icon Address
              Sulieman Hadidi Street, 5th Circle, Abdoun, Amman, Jordan

              HEAR FROM OUR HAPPY CLIENTS

              Testimonials

              “AAC provided us with a state of art quality management system including policies, procedures and work instructions for all our departments and clinics. In addition, AAC worked on restructuring our center by analyzing the current situation, assessing the associated risks, drafting the organizational structure, building HR procedures and policies, developing the competencies required for each job position, buillding the job descriptions and salary scale based on international standards.
              AAC provided us with very high-quality level of deliverables, excellence & timely performance and high responsiveness when needed.
              We can say that the consultancy services we have been provided by AAC exceeded our expectations and we are very happy with the results of the project on our center in terms of performance and quality. ”

              Dr. Mohammad Sarhan, General Manager, Bio Medical Clinics

              “We would like to recommend the consultancy services provided by AAC MENA/ Aswar Akka Consultancy.
              AAC helped us in developing quality & environmental management systems including related procedures, policies, and forms along with building our HR procedures, organizational structure and drafting the job descriptions for all job positions.
              We have received extremely great service in terms of quality and time and we highly recommend working with AAC as they offer your company the best consultancy service you can ask for.”

              Eng. Ahmad Shrouf, General Manager, Green Has Jordan

              “We have attended two PECB certified courses with AAC: Six Sigma Green Belt and Root Cause Analysis. The courses were very informative in terms of content and presentation. Our employees were enthusiastic about the topics discussed and have developed required skills after the training. We will certainly attend upcoming courses with AAC in the future.”

              Anas Diab,AES Jordan PSC

              “I can honestly say that you are one of the best PECB training providers in Jordan. High level of maturity, honesty and integrity. Highly recommended and best of luck! Thank you for your efforts, its highly appreciated really!”

              Haneen Adnan ,Nuqul Group

              “I would like to thank Noor Diab form Aswar Akka Consultancy for the PECB Certified ISO 9001:2015 Lead Implementer course I attended in Feb 2018. The training material, instructor and facility were excellent and exceed my expectations. I have been able to share what I’ve learnt with my team and back to the material when needed. In summary, I would highly recommend this course to those who are working in Quality Management System field and looking for organized, comprehensive and effective training.”

              Asma Al-Labadi,ETQ

              ISO/IEC 38500 IT Governance

              Learning Formats

              Why Should You Attend?
              ISO/IEC 38500 Foundation training enables you to learn the best practices for the use of IT within your organization. During this training course, you will be able to understand the key principles and practices of IT Governance.
              After completing this course, you can sit for the exam and apply for a “PECB Certificate Holder in ISO/IEC 38500 IT Corporate Governance Foundation” certificate. A PECB Foundation Certificate shows that you have understood the fundamental methodologies, guiding principles and management approach.
              Why should you attend?
              • Individuals involved in IT Governance.

              • Individuals seeking to gain knowledge about the main processes of IT Governance.

              • Individuals interested to pursue a career in IT Governance.

              Learning Objectives
              • Understand the basic elements of IT Governance.

              • Acknowledge the principles of good IT Governance.

              • Understand the ISO/IEC 38500 Evaluate-Direct-Monitor Model and how it can be used.

              Educational Approach
              • Lecture sessions are illustrated with practical questions and examples.

              • Practical exercises include examples and discussions.

              • Practice tests are similar to the Certificate Exam.

              Prerequisites
              None
              Available Learning Formats
              Self Study/ Self-Paced
              • Official PECB PDF Materials.
              • Official PECB Online Exam.
              • Official PECB Certification.
              • Free Retake if needed.

              Physical Classroom/ Instructor-Led

              • Attendance of a physical face to face training.
              • Official PECB PDF Materials.
              • Official PECB Online Exam.
              • Official PECB Certification & Attendance Record.
              • Free Retake if needed
              Virtual Classroom/ Instructor-Led
              • Attendance of an online live training.
              • Official PECB PDF Materials.
              • Official PECB Online Exam.
              • Official PECB Certification & Attendance Record.
              • Free Retake if needed

              Learning Formats

              Why Should You Attend?
              ISO/IEC 38500 IT Governance Manager training enables you to gain a thorough understanding of the core principles for good governance of IT based on ISO/IEC 38500. During this training course, you will also acquire the necessary knowledge to support an organization to apply and manage the ISO/IEC 38500 Evaluate-Direct-Monitor model.
              After becoming acquainted with all the necessary concepts and principles of IT Governance, you can sit for the exam and apply for a “PECB Certified ISO/IEC 38500 IT Corporate Governance Manager” credential. By holding a PECB Certificate, you will demonstrate that you have the practical knowledge and skills to manage an IT Governance model.
              Who Should Attend?
              • Managers or consultants responsible for ensuring good IT Governance within an organization.

              • Individuals seeking to gain comprehensive knowledge of the core principles of IT Governance.

              • IT Governance team members.

              • Expert advisors involved in IT Governance.

              Learning Objectives
              • Understand the core principles of ISO/IEC 38500 and learn how to interpret them.

              • Learn about the ISO/IEC 38500 Evaluate-Direct-Monitor Model.

              • Acquire the necessary knowledge to evaluate, direct and monitor the use of IT in an organization.

              • Understand COBIT 5 and CGEIT.

              Educational Approach
              • This training is based on both theory and best practices used in IT Governance.

              • Lecture sessions are illustrated with examples based on case studies.

              • Practical exercises are based on a case study which includes role playing and discussions.

              • Practice tests are similar to the Certification Exam.

              Prerequisites

              A fundamental understanding of ISO/IEC 38500 and comprehensive knowledge of IT Governance.

              Available Learning Formats
              Self Study/ Self-Paced
              • Official PECB PDF Materials.
              • Official PECB Online Exam.
              • Official PECB Certification.
              • Free Retake if needed.
              Physical Classroom/ Instructor-Led
              • Attendance of a physical face to face training.
              • Official PECB PDF Materials.
              • Official PECB Online Exam.
              • Official PECB Certification & Attendance Record.
              • Free Retake if needed
              Virtual Classroom/ Instructor-Led
              • Attendance of an online live training.
              • Official PECB PDF Materials.
              • Official PECB Online Exam.
              • Official PECB Certification & Attendance Record.
              • Free Retake if needed

              Learning Formats

              Training Course Overview

              ISO/IEC 38500 Lead IT Corporate Governance Manager training enables you to acquire the expertise to support and lead an organization to successfully evaluate, direct and monitor an IT Governance model based on ISO/IEC 38500. During this training course, you will also gain comprehensive knowledge of the best practices and core principles of IT Governance and be able to effectively apply them in an organization in order to ensure good governance of IT.

              After mastering all the necessary concepts and core principles of IT Governance, you can sit for the exam and apply for a “PECB Certified ISO/IEC 38500 Lead IT Corporate Governance Manager” credential. By holding a PECB Certificate, you will demonstrate that you have the professional capabilities and competencies to effectively govern the use of IT within an organization.
              Who Should Attend?
              • Managers or consultants responsible for ensuring good IT Governance within an organization and effective management of its risks.

              • Expert advisors seeking to gain comprehensive knowledge of the key concepts and principles of IT Governance.

              • Technical experts seeking to formalize, amend, and/or extend an organization’s IT-related objectives.

              • Members of groups monitoring the resources within an organization.

              • IT Governance and/or Information Security team members.

              Learning Objectives
              • Course objective and structure.

              • Normative frameworks for IT Governance.

              • Fundamentals of IT governance.

              • Relationship between IT Governance and IT Management.

              • Identification and engagement of stakeholders.

              • Clarify sponsorship and responsibilities.

              Educational Approach
              • This training is based on both theory and best practices used in the management of IT Governance.

              • Lecture sessions are illustrated with examples based on case studies.

              • Practical exercises are based on a case study which includes role playing and discussions.

              • Practice tests are similar to the Certification Exam.

              Prerequisites

              A fundamental understanding of ISO/IEC 38500 and comprehensive knowledge of IT Governance.

              Available Learning Formats
              Self Study/ Self-Paced
              • Official PECB PDF Materials.
              • Official PECB Online Exam.
              • Official PECB Certification.
              • Free Retake if needed.
              Physical Classroom/ Instructor-Led
              • Attendance of a physical face to face training.
              • Official PECB PDF Materials.
              • Official PECB Online Exam.
              • Official PECB Certification & Attendance Record.
              • Free Retake if needed
              Virtual Classroom/ Instructor-Led
              • Attendance of an online live training.
              • Official PECB PDF Materials.
              • Official PECB Online Exam.
              • Official PECB Certification & Attendance Record.
              • Free Retake if needed

              What makes AAC the right choice 

              for your learning journey?

              Highly responsive to your inquiries

              Great customer support and guidance 24/7

              Several training formats to meet your learning needs

              Enroll Now



                Have Questions? Contact Us
                Phone Icon +962795957226
                Phone Icon Address
                Sulieman Hadidi Street, 5th Circle, Abdoun, Amman, Jordan

                HEAR FROM OUR HAPPY CLIENTS

                Testimonials

                “AAC provided us with a state of art quality management system including policies, procedures and work instructions for all our departments and clinics. In addition, AAC worked on restructuring our center by analyzing the current situation, assessing the associated risks, drafting the organizational structure, building HR procedures and policies, developing the competencies required for each job position, buillding the job descriptions and salary scale based on international standards.
                AAC provided us with very high-quality level of deliverables, excellence & timely performance and high responsiveness when needed.
                We can say that the consultancy services we have been provided by AAC exceeded our expectations and we are very happy with the results of the project on our center in terms of performance and quality. ”

                Dr. Mohammad Sarhan, General Manager, Bio Medical Clinics

                “We would like to recommend the consultancy services provided by AAC MENA/ Aswar Akka Consultancy.
                AAC helped us in developing quality & environmental management systems including related procedures, policies, and forms along with building our HR procedures, organizational structure and drafting the job descriptions for all job positions.
                We have received extremely great service in terms of quality and time and we highly recommend working with AAC as they offer your company the best consultancy service you can ask for.”

                Eng. Ahmad Shrouf, General Manager, Green Has Jordan

                “We have attended two PECB certified courses with AAC: Six Sigma Green Belt and Root Cause Analysis. The courses were very informative in terms of content and presentation. Our employees were enthusiastic about the topics discussed and have developed required skills after the training. We will certainly attend upcoming courses with AAC in the future.”

                Anas Diab,AES Jordan PSC

                “I can honestly say that you are one of the best PECB training providers in Jordan. High level of maturity, honesty and integrity. Highly recommended and best of luck! Thank you for your efforts, its highly appreciated really!”

                Haneen Adnan ,Nuqul Group

                “I would like to thank Noor Diab form Aswar Akka Consultancy for the PECB Certified ISO 9001:2015 Lead Implementer course I attended in Feb 2018. The training material, instructor and facility were excellent and exceed my expectations. I have been able to share what I’ve learnt with my team and back to the material when needed. In summary, I would highly recommend this course to those who are working in Quality Management System field and looking for organized, comprehensive and effective training.”

                Asma Al-Labadi,ETQ

                ISO 37001 Anti-Bribery Management System

                Learning Formats

                Why Should You Attend?
                This training course is designed to help participants understand the fundamental concepts and principles of an anti-bribery management system (ABMS) based on ISO 37001. By attending this training course, participants will learn more about the structure and requirements of the standard for an ABMS, including the anti-bribery policy, the top management’s leadership and commitment, processes related to specific controls such as due diligence, financial and non-financial controls, gifts, hospitality, and donations, as well as performance evaluation and continual improvement processes.
                After completing this training course, you can sit for the exam and, if you successfully pass it, you can apply for the “PECB Certificate Holder in ISO 37001 Foundation” designation. A PECB foundation certificate proves that you have knowledge on the fundamental concepts, principles, methodologies, requirements, framework, and management approaches used in establishing anti-bribery management systems.
                Who should attend?
                • Managers and consultants seeking to know more about anti-bribery management.

                • Professionals wishing to get acquainted with ISO 37001 requirements for an ABMS.

                • Individuals engaged in or responsible for anti-bribery management activities in their organization.

                • Individuals wishing to pursue a career in anti-bribery management.

                Learning Objectives
                Upon successful completion of this training course, the participants will be able to:
                • Describe the anti-bribery management concepts, principles, and definitions.

                • Explain the main ISO 37001 requirements for an anti-bribery management system.

                • Identify potential actions and approaches that organizations can use to achieve conformity to ISO 37001.

                Educational Approach
                • Lecture sessions include discussion questions and examples.

                • The exercises include multiple-choice quizzes.

                • The participants are encouraged to intercommunicate and engage in discussion and the completion of quizzes.

                • Quizzes are similar to the exam.

                Prerequisites
                None
                Available Learning Formats
                Self Study/ Self-Paced
                • Official PECB PDF Materials.
                • Official PECB Online Exam.
                • Official PECB Certification.
                • Free Retake if needed.

                Physical Classroom/ Instructor-Led

                • Attendance of a physical face to face training.
                • Official PECB PDF Materials.
                • Official PECB Online Exam.
                • Official PECB Certification & Attendance Record.
                • Free Retake if needed
                Virtual Classroom/ Instructor-Led
                • Attendance of an online live training.
                • Official PECB PDF Materials.
                • Official PECB Online Exam.
                • Official PECB Certification & Attendance Record.
                • Free Retake if needed

                Learning Formats

                Why Should You Attend?
                The benefits of implementing an anti-bribery management system (ABMS) based on ISO 37001 are manifold: helping the organization avoid or mitigate the costs, risks, and damage of involvement in bribery, promoting trust and confidence, encouraging due diligence and ethically sound business dealings, etc. To gain such benefits for your organization, you must be equipped with the knowledge and skills required to establish, implement, manage, maintain, and continually improve an ABMS. For that, the PECB ISO 37001 Lead Implementer training course is the right place to be. The training course aims to provide in-depth understanding of ISO 37001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of the management system.
                By attending the training course, you can help organizations comply with anti-bribery laws, as well as establish controls within the organization that proactively contribute in combating bribery and contribute to the creation of a culture of integrity, transparency, openness, and compliance.
                After attending the training course, you can take the exam. If you pass, you can apply for the “PECB Certified ISO 37001 Lead Implementer” credential. Internationally recognized and IAS accredited, the “PECB ISO 37001 Lead Implementer” certificate validates your professional capabilities and competences to implement an ABMS in an organization based on the requirements of ISO 37001.
                Who Should Attend?
                • Managers and consultants wishing to develop a thorough understanding of ISO 37001 requirements for an anti-bribery management system.

                • Managers and consultants seeking a comprehensive ABMS implementation framework.

                • Managers responsible for practicing due diligence with regard to bribery risks.

                • Individuals wishing to contribute in maintaining organizational integrity by supporting ethical behavior.

                • Managers and members of governance, risk management, and compliance teams.

                • Individuals aspiring to become anti-bribery consultants.

                Learning Objectives
                By the end of this training course, the participants will be able to:
                • Explain the fundamental concepts and principles of an anti-bribery management system (ABMS) based on ISO 37001.

                • Interpret the ISO 37001 requirements for an ABMS from the perspective of an implementer.

                • Initiate and plan the implementation of an ABMS based on ISO 37001, by utilizing PECB’s IMS2 Methodology and other best practices.

                • Support an organization in operating, maintaining, and continually improving an ABMS based on ISO 37001.

                • Prepare an organization to undergo a third-party certification audit.

                Educational Approach
                This training course is participant centered and contains:
                • Theories and best practices used in anti-bribery management.

                • Lecture sessions, illustrated with practical examples based on a case study that includes role-playing and discussions.

                • Interaction between participants by means of questions and suggestions.

                Prerequisites
                The main requirements for participating in this training course are: a basic knowledge of ISO management system standards, a general understanding of ISO 37001, and an awareness of the MS implementation principles.
                Available Learning Formats
                Self Study/ Self-Paced
                • Official PECB PDF Materials.
                • Official PECB Online Exam.
                • Official PECB Certification.
                • Free Retake if needed.

                E-Learning/ Self-Paced

                • Official PECB Pre-recorded Videos & PDF Materials.
                • Official PECB Online Exam.
                • Official PECB Certification & Attendance Record.
                • Free Retake if needed.
                •  
                Virtual Classroom/ Instructor-Led
                • Attendance of an online live training.
                • Official PECB PDF Materials.
                • Official PECB Online Exam.
                • Official PECB Certification & Attendance Record.
                • Free Retake if needed

                Physical Classroom/ Instructor-Led

                • Attendance of a physical face to face training.
                • Official PECB PDF Materials.
                • Official PECB Online Exam.
                • Official PECB Certification & Attendance Record.
                • Free Retake if needed

                Learning Formats

                Why Should You Attend?
                The PECB Certified ISO 37001 Lead Auditor training course provides the necessary knowledge and skills that enable you to perform anti-bribery management system (ABMS) audits by applying widely recognized audit principles, procedures, and techniques.
                Many organizations seek competent auditors to determine whether the policies and anti-bribery controls, implemented as part of an ISO 37001-based ABMS, are effective. This training course aims to help you complete these tasks successfully and intends to reflect the importance of effective ABMS audits. Additionally, it aims to strengthen your knowledge and skills to plan and carry out ABMS audits in compliance with the guidelines for auditing management systems provided in ISO 19011 and the certification process described in ISO/IEC 17021-1.
                The exercises, quizzes, and case studies provided are designed to help you practice the most important aspects of an ABMS audit: ISO 37001 requirements, auditing principles, tools and techniques used to obtain evidence, leading a team of auditors, conducting interviews with auditee, reviewing documented information, drafting nonconformity reports, and preparing the final audit report.
                The successful completion of the training course is followed by an exam. If you pass the exam, you can apply for the “PECB Certified ISO 37001 Lead Auditor” credential. An IAS accredited and internationally recognized “PECB ISO 37001 Lead Auditor” certificate validates your professional capabilities and demonstrates your ability to audit an ABMS based on ISO 37001.
                Who Should Attend?
                The ISO 37001 Lead Auditor training course is intended for:
                • Auditors seeking to perform and lead ABMS audits.

                • Managers or consultants seeking to master the ABMS audit process.

                • Individuals responsible for maintaining conformity to ISO 37001 requirements in an organization.

                • Technical experts seeking to prepare for an ABMS audit.

                • Expert advisors in anti-bribery management.

                Learning Objectives
                By the end of this training course, the participants will be able to:
                1. Explain the fundamental concepts and principles of an anti-bribery management system (ABMS) based on ISO 37001.

                2. Interpret the ISO 37001 requirements for an ABMS from the perspective of an auditor.

                3. Evaluate the ABMS conformity to ISO 37001 requirements, in accordance with the fundamental audit concepts and principles.

                4. Plan, conduct, and close an ISO 37001 compliance audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing.

                5. Manage an ISO 37001 audit program.

                Educational Approach
                This training course is participant centered and contains:
                • Theories, approaches, and best practices used in anti-bribery management system auditing.

                • Lecture sessions, which are illustrated with case studies inspired by real events and practical exercises based on a case study that includes role-playing and discussions.

                • Interaction between participants by means of questions and suggestions.

                Prerequisites

                The main requirements for participating in this training course are a fundamental understanding of ISO 37001 requirements for an ABMS and a comprehensive knowledge of audit principles.

                Available Learning Formats
                Self Study/ Self-Paced
                • Official PECB PDF Materials.
                • Official PECB Online Exam.
                • Official PECB Certification.
                • Free Retake if needed.

                E-Learning/ Self-Paced

                • Official PECB Pre-recorded Videos & PDF Materials.
                • Official PECB Online Exam.
                • Official PECB Certification & Attendance Record.
                • Free Retake if needed.
                Virtual Classroom/ Instructor-Led
                • Attendance of an online live training.
                • Official PECB PDF Materials.
                • Official PECB Online Exam.
                • Official PECB Certification & Attendance Record.
                • Free Retake if needed

                Physical Classroom/ Instructor-Led

                • Attendance of a physical face to face training.
                • Official PECB PDF Materials.
                • Official PECB Online Exam.
                • Official PECB Certification & Attendance Record.
                • Free Retake if needed

                What makes AAC the right choice 

                for your learning journey?

                Highly responsive to your inquiries

                Great customer support and guidance 24/7

                Several training formats to meet your learning needs

                Enroll Now



                  Have Questions? Contact Us
                  Phone Icon +962795957226
                  Phone Icon Address
                  Sulieman Hadidi Street, 5th Circle, Abdoun, Amman, Jordan

                  HEAR FROM OUR HAPPY CLIENTS

                  Testimonials

                  “AAC provided us with a state of art quality management system including policies, procedures and work instructions for all our departments and clinics. In addition, AAC worked on restructuring our center by analyzing the current situation, assessing the associated risks, drafting the organizational structure, building HR procedures and policies, developing the competencies required for each job position, buillding the job descriptions and salary scale based on international standards.
                  AAC provided us with very high-quality level of deliverables, excellence & timely performance and high responsiveness when needed.
                  We can say that the consultancy services we have been provided by AAC exceeded our expectations and we are very happy with the results of the project on our center in terms of performance and quality. ”

                  Dr. Mohammad Sarhan, General Manager, Bio Medical Clinics

                  “We would like to recommend the consultancy services provided by AAC MENA/ Aswar Akka Consultancy.
                  AAC helped us in developing quality & environmental management systems including related procedures, policies, and forms along with building our HR procedures, organizational structure and drafting the job descriptions for all job positions.
                  We have received extremely great service in terms of quality and time and we highly recommend working with AAC as they offer your company the best consultancy service you can ask for.”

                  Eng. Ahmad Shrouf, General Manager, Green Has Jordan

                  “We have attended two PECB certified courses with AAC: Six Sigma Green Belt and Root Cause Analysis. The courses were very informative in terms of content and presentation. Our employees were enthusiastic about the topics discussed and have developed required skills after the training. We will certainly attend upcoming courses with AAC in the future.”

                  Anas Diab,AES Jordan PSC

                  “I can honestly say that you are one of the best PECB training providers in Jordan. High level of maturity, honesty and integrity. Highly recommended and best of luck! Thank you for your efforts, its highly appreciated really!”

                  Haneen Adnan ,Nuqul Group

                  “I would like to thank Noor Diab form Aswar Akka Consultancy for the PECB Certified ISO 9001:2015 Lead Implementer course I attended in Feb 2018. The training material, instructor and facility were excellent and exceed my expectations. I have been able to share what I’ve learnt with my team and back to the material when needed. In summary, I would highly recommend this course to those who are working in Quality Management System field and looking for organized, comprehensive and effective training.”

                  Asma Al-Labadi,ETQ

                  ISO 37000 Corporate Governance

                  Learning Formats

                  Why Should You Attend?
                  The ISO 37000 Corporate Governance training course helps participants acquire the knowledge and ability to integrate the governance principles of ISO 37000 in an organization. It equips them with the necessary tools and insights to improve ethical governance structures while ensuring sustainable performance.
                  By participating in this course, you demonstrate your commitment to professional development in the critical field of corporate governance. After completing the training course and passing the exam, you can apply for the “PECB Certified ISO 37000 Corporate Governance Manager” credential, affirming your knowledge and expertise in driving governance excellence within your organization.
                  Who Should Attend?
                  This training course is intended for:
                  • Managers or consultants concerned with and committed to corporate governance.

                  • Individuals seeking to gain knowledge of key practices to corporate governance management.

                  • Governance practitioners and compliance managers who are looking to strengthen governance frameworks and align with international standards.

                  • Individuals interested in pursuing a career in corporate governance.

                  Learning Objectives

                  By the end of this training course, the participants will be able to:

                  • Explain the fundamental concepts of governance of organizations.

                  • Define governance conditions in an organization.

                  • Identify and apply the governance principles.

                  • Understand the key governance outcomes that contribute to sustainable development.

                  Educational Approach
                  This training course is learner-centered and contains:
                  • Theoretical and practical examples, along with best practices related to corporate governance.

                  • Quizzes with stand-alone questions at the end of each section, as well as scenario-based quizzes, designed to prepare the participants for the certification exam.

                  • Opportunities for interaction between trainers and participants through questions and discussions.

                  Prerequisites

                  The main requirement for participating in this training course is having a fundamental understanding of corporate governance concepts and practices.

                  Available Learning Formats
                  Self Study/ Self-Paced
                  • Official PECB PDF Materials.
                  • Official PECB Online Exam.
                  • Official PECB Certification.
                  • Free Retake if needed.

                  Physical Classroom/ Instructor-Led

                  • Attendance of a physical face to face training.
                  • Official PECB PDF Materials.
                  • Official PECB Online Exam.
                  • Official PECB Certification & Attendance Record.
                  • Free Retake if needed
                  Virtual Classroom/ Instructor-Led
                  • Attendance of an online live training.
                  • Official PECB PDF Materials.
                  • Official PECB Online Exam.
                  • Official PECB Certification & Attendance Record.
                  • Free Retake if needed

                  Learning Formats

                  Training Course Overview

                  The PECB Certified ISO 37000 Lead Corporate Governance Manager course equips professionals with the knowledge and skills to apply corporate governance principles aligned with the ISO 37000 standard. The course covers ethical behavior, responsible stewardship, and effective performance, emphasizing strong governance for organizational success, accountability, and transparency amid evolving challenges and stakeholder expectations.

                  Why Should You Attend?
                  As organizations face complex regulatory environments and growing stakeholder expectations, a strong corporate governance framework is crucial for long-term success. You should attend the ISO 37000 Lead Corporate Governance training course to strengthen ethical leadership, responsible decision-making, and transparent governance practices.
                  The ISO 37000 Lead Corporate Governance training course offers a practical approach to help participants implement governance principles. It equips them with the necessary tools and insights to build accountable and ethical governance structures while ensuring sustainable performance.
                  By participating in this course, you demonstrate your commitment to professional development and position yourself as a leader in the critical field of corporate governance. After completing the training course and passing the exam, you can apply for the “PECB Certified ISO 37000 Lead Corporate Governance Manager” credential, affirming your expertise in driving governance excellence within your organization.
                  Who Should Attend?
                  This training course is intended for:
                  • Governing bodies and governing groups of organizations.

                  • Consultants concerned with and committed to corporate governance.

                  • Expert advisors seeking to support organizations in enhancing governance practices in line with ISO 37000.

                  • Individuals seeking to gain knowledge of key practices to corporate governance management.

                  • Governance practitioners and compliance managers who are looking to strengthen governance frameworks and align with international standards.

                  Learning Objectives
                  By the end of this training course, the participants will be able to:
                  • Explain the fundamental concepts of governance of organizations.

                  • Define governance conditions in an organization.

                  • Identify and apply the governance principles.

                  • Understand the key governance outcomes that contribute to sustainable development.

                  Educational Approach
                  This training course is learner-centered and contains:
                  • Theoretical and practical examples, along with best practices related to corporate governance.

                  • Quizzes with stand-alone questions at the end of each section, as well as scenario-based quizzes at the end of each day, designed to prepare the participants for the certification exam.

                  • Opportunities for interaction between trainers and participants through questions and discussions.

                  Prerequisites
                  The main requirement for participating in this training course is having a fundamental understanding of corporate governance concepts and practices.
                  Available Learning Formats
                  Self Study/ Self-Paced
                  • Official PECB PDF Materials.
                  • Official PECB Online Exam.
                  • Official PECB Certification.
                  • Free Retake if needed.
                  Physical Classroom/ Instructor-Led
                  • Attendance of a physical face to face training.
                  • Official PECB PDF Materials.
                  • Official PECB Online Exam.
                  • Official PECB Certification & Attendance Record.
                  • Free Retake if needed
                  Virtual Classroom/ Instructor-Led
                  • Attendance of an online live training.
                  • Official PECB PDF Materials.
                  • Official PECB Online Exam.
                  • Official PECB Certification & Attendance Record.
                  • Free Retake if needed

                  What makes AAC the right choice 

                  for your learning journey?

                  Highly responsive to your inquiries

                  Great customer support and guidance 24/7

                  Several training formats to meet your learning needs

                  Enroll Now



                    Have Questions? Contact Us
                    Phone Icon +962795957226
                    Phone Icon Address
                    Sulieman Hadidi Street, 5th Circle, Abdoun, Amman, Jordan

                    HEAR FROM OUR HAPPY CLIENTS

                    Testimonials

                    “AAC provided us with a state of art quality management system including policies, procedures and work instructions for all our departments and clinics. In addition, AAC worked on restructuring our center by analyzing the current situation, assessing the associated risks, drafting the organizational structure, building HR procedures and policies, developing the competencies required for each job position, buillding the job descriptions and salary scale based on international standards.
                    AAC provided us with very high-quality level of deliverables, excellence & timely performance and high responsiveness when needed.
                    We can say that the consultancy services we have been provided by AAC exceeded our expectations and we are very happy with the results of the project on our center in terms of performance and quality. ”

                    Dr. Mohammad Sarhan, General Manager, Bio Medical Clinics

                    “We would like to recommend the consultancy services provided by AAC MENA/ Aswar Akka Consultancy.
                    AAC helped us in developing quality & environmental management systems including related procedures, policies, and forms along with building our HR procedures, organizational structure and drafting the job descriptions for all job positions.
                    We have received extremely great service in terms of quality and time and we highly recommend working with AAC as they offer your company the best consultancy service you can ask for.”

                    Eng. Ahmad Shrouf, General Manager, Green Has Jordan

                    “We have attended two PECB certified courses with AAC: Six Sigma Green Belt and Root Cause Analysis. The courses were very informative in terms of content and presentation. Our employees were enthusiastic about the topics discussed and have developed required skills after the training. We will certainly attend upcoming courses with AAC in the future.”

                    Anas Diab,AES Jordan PSC

                    “I can honestly say that you are one of the best PECB training providers in Jordan. High level of maturity, honesty and integrity. Highly recommended and best of luck! Thank you for your efforts, its highly appreciated really!”

                    Haneen Adnan ,Nuqul Group

                    “I would like to thank Noor Diab form Aswar Akka Consultancy for the PECB Certified ISO 9001:2015 Lead Implementer course I attended in Feb 2018. The training material, instructor and facility were excellent and exceed my expectations. I have been able to share what I’ve learnt with my team and back to the material when needed. In summary, I would highly recommend this course to those who are working in Quality Management System field and looking for organized, comprehensive and effective training.”

                    Asma Al-Labadi,ETQ

                    Digital Transformation

                    Learning Formats

                    Digital Transformation Officer

                    The Certified Digital Transformation Officer training course enables participants to learn how to successfully integrate computer-based technologies into organizations’ processes; thus, transforming how those organizations operate and provide products and services.

                    Why Should You Attend?
                    Although digital transformation enables organizations to improve customer experience, enhance business performance, and increase their efficiency, its implementation is not that facile as it requires, among others, competent individuals, the necessary resources, including complex software and technology, changes in organizational structure, and the implementation of change management and digital transformation strategies. To address and manage these aspects effectively, organizations need a Certified Digital Transformation Officer (CDTO).
                    The PECB Certified Digital Transformation Officer training course provides insightful information that will help participants to gain a comprehensive knowledge on digital transformation and the steps required to digitally transform a business model, including a thorough explanation and discussion on digital transformation methodologies and approaches. In addition, participants will acquire knowledge on some of the most widely used technologies, such as artificial intelligence, machine learning, IoT, blockchain, cloud computing, and big data.
                    Upon the successful completion of the training course and exam, participants can apply for the “PECB Certified Digital Transformation Officer” credential.
                    Who Should Attend?
                    This training course is intended for:
                    • Managers and leaders seeking to thrive in the digital economy.

                    • Individuals responsible for transforming the organization’s operations through digital technologies.

                    • IT professionals or consultants seeking to enhance their knowledge on digital design and strategy to support the organization’s digital transformation initiatives.

                    • C-suite executives in digital, information, marketing, and IT roles seeking to understand how digital technologies can be used to transform business processes.

                    Learning Objectives
                    Upon successfully completing the training course, participants will be able to:
                    • Explain the fundamental concepts of digital transformation and digital transformation technologies, including artificial intelligence, cloud computing, big data, machine learning, IoT, and blockchain.

                    • Adopt the approaches and methodologies used for the implementation of digital transformation strategies in an organization.

                    • Support an organization in effectively designing, implementing, monitoring, and improving a digital transformation strategy.

                    • Monitor and measure the outcomes of the digital transformation strategy.

                    • Explain and apply the approaches and techniques used to establish a digital culture and communicate the digital transformation strategy.

                    Educational Approach
                    • The training course provides both theoretical concepts and practical examples regarding digital transformation that will help participants to understand the implementation of digital transformation strategies and technologies.

                    • The training course contains essay-type exercises and multiple-choice quizzes, some of which are scenario-based.

                    • The participants are encouraged to interact with one another and engage in meaningful discussions when completing the quizzes and exercises.

                    • The structure of quizzes is similar to that of the certification exam.

                    Prerequisites
                    The main requirements for participating in this training course are having a fundamental understanding of information technology concepts and general knowledge of digital transformation.
                    Available Learning Formats
                    Self Study/ Self-Paced
                    • Official PECB PDF Materials.
                    • Official PECB Online Exam.
                    • Official PECB Certification.
                    • Free Retake if needed.
                    Physical Classroom/ Instructor-Led
                    • Attendance of a physical face to face training.
                    • Official PECB PDF Materials.
                    • Official PECB Online Exam.
                    • Official PECB Certification & Attendance Record.
                    • Free Retake if needed
                    Virtual Classroom/ Instructor-Led
                    • Attendance of an online live training.
                    • Official PECB PDF Materials.
                    • Official PECB Online Exam.
                    • Official PECB Certification & Attendance Record.
                    • Free Retake if needed

                    What makes AAC the right choice 

                    for your learning journey?

                    Highly responsive to your inquiries

                    Great customer support and guidance 24/7

                    Several training formats to meet your learning needs

                    Enroll Now



                      Have Questions? Contact Us
                      Phone Icon +962795957226
                      Phone Icon Address
                      Sulieman Hadidi Street, 5th Circle, Abdoun, Amman, Jordan

                      HEAR FROM OUR HAPPY CLIENTS

                      Testimonials

                      “AAC provided us with a state of art quality management system including policies, procedures and work instructions for all our departments and clinics. In addition, AAC worked on restructuring our center by analyzing the current situation, assessing the associated risks, drafting the organizational structure, building HR procedures and policies, developing the competencies required for each job position, buillding the job descriptions and salary scale based on international standards.
                      AAC provided us with very high-quality level of deliverables, excellence & timely performance and high responsiveness when needed.
                      We can say that the consultancy services we have been provided by AAC exceeded our expectations and we are very happy with the results of the project on our center in terms of performance and quality. ”

                      Dr. Mohammad Sarhan, General Manager, Bio Medical Clinics

                      “We would like to recommend the consultancy services provided by AAC MENA/ Aswar Akka Consultancy.
                      AAC helped us in developing quality & environmental management systems including related procedures, policies, and forms along with building our HR procedures, organizational structure and drafting the job descriptions for all job positions.
                      We have received extremely great service in terms of quality and time and we highly recommend working with AAC as they offer your company the best consultancy service you can ask for.”

                      Eng. Ahmad Shrouf, General Manager, Green Has Jordan

                      “We have attended two PECB certified courses with AAC: Six Sigma Green Belt and Root Cause Analysis. The courses were very informative in terms of content and presentation. Our employees were enthusiastic about the topics discussed and have developed required skills after the training. We will certainly attend upcoming courses with AAC in the future.”

                      Anas Diab,AES Jordan PSC

                      “I can honestly say that you are one of the best PECB training providers in Jordan. High level of maturity, honesty and integrity. Highly recommended and best of luck! Thank you for your efforts, its highly appreciated really!”

                      Haneen Adnan ,Nuqul Group

                      “I would like to thank Noor Diab form Aswar Akka Consultancy for the PECB Certified ISO 9001:2015 Lead Implementer course I attended in Feb 2018. The training material, instructor and facility were excellent and exceed my expectations. I have been able to share what I’ve learnt with my team and back to the material when needed. In summary, I would highly recommend this course to those who are working in Quality Management System field and looking for organized, comprehensive and effective training.”

                      Asma Al-Labadi,ETQ